report for United Lincolnshire Hospitals NHS Trust

ANSWER ALL 3 QUESTIONS:

Using the full CQC report for United Lincolnshire Hospitals NHS Trust published 3rd April 2019.

m Q1: Explore relevant techniques that will enable United Lincolnshire Hospitals

NHS Trust to deliver consistent quality services (30 Marks)

700 words

Points to consider:

• Identify and discuss one approach to Quality Management suitable for healthcare

services;

• Discuss what constitutes good quality management healthcare services;

• Identify and discuss factor affecting the quality of healthcare for patients at

United Lincolnshire Hospitals NHS Trust

ASSESSMENT CRITERIA FOR Q1

 Knowledge and understanding of the issues currently being experienced by United

Lincolnshire Hospitals NHS Trust

 Ability to conduct valid and relevant research

 Ability to extract relevant information and draw balanced conclusions

Q2: Analyse and conclude whether United Lincolnshire Hospitals NHS Trust has

capable and competent staff to improve the quality of service delivery. (30 Marks)

700 words.

Points to consider:

• Define capability, capacity and competence.

• Develop at least one approach that United Lincolnshire Hospitals NHS Trust could

take to improve their staff capability, capacity and competence;

• The issues highlighted in CQC findings must be addressed;

ASSESSMENT CRITERIA FOR Q2

 Knowledge and understanding of capabilities, competences and philosophy

 Ability to conduct valid and relevant research

 Ability to extract relevant information and draw balanced conclusions

Q 3: Make at least 3 recommendations and provide solutions for effective ways to

improve quality of the service at United Lincolnshire Hospitals NHS Trust highlighted in

the CQC report. (30 marks) 600 words

Points to consider:

• Make recommendations based on the issues highlighted in CQC report for United

Lincolnshire Hospitals NHS Trust

• Your recommendations should also be derived from your analysis

ASSESSMENT CRITERIA FOR Q3

 Knowledge and understanding of the technique that will enable

practice in delivering consistent and effective quality management

 Ability to conduct valid and relevant research

 Ability to extract relevant information, make recommendations and draw balanced conclusions

References list Harvard style (10 marks)

Type of assignment: Coursework

Subject: Management

Pages: 8/2200

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