Topic: Organizational Behavior: A Skill-Building Approach

Description

We as human beings are susceptible to many real-world issues and challenges that face us every day. Module 01 provides an introduction to organizational behavior (OB) and shares some of the tendencies, issues, and/or processes that we go through. For this forum, think back to your hospitality working experience. Or, if you do not have experience working in hospitality, put yourself in a hospitality professional’s shoes. You will also need to review and reference your textbook in your response.

Choose ONE of the following discussion prompts to answer:
Prompt 1: Diversity and Individual Differences exist in a number of ways, and unfortunately can lead to some biases and issues in organizations.
Share the details of a specific scenario in which you have experienced some form of bias due to diversity/individual differences while working in hospitality or a story that someone may have shared with you (you may use pseudonyms to maintain anonymity). If you do not know of any factual stories, think using empathy to come up with a scenario that you imagine would exist in the hospitality industry. Reference your chapter case studies for some inspiration.
Identify the level of diversity (surface- or deep- level), as well as the specific type of diversity that your story relates to. Referencing your textbook (Ch. 1 and 2), what are some strategies you can reduce personal bias and respect the value that diversity brings to an organization?
Prompt 2: Perception is also quite subjective; as humans, we all perceive things differently.
Share the details of a specific scenario in which you have experienced some form of perceptual distortion while working in hospitality or a story that someone may have shared with you (you may use pseudonyms to maintain anonymity). If you do not know of any factual stories, think using empathy to come up with a scenario that you imagine would exist in the hospitality industry. Reference your chapter case studies for some inspiration.
Identify one or more Common Perceptual Distortions that apply to the scenario you shared, and explain why. Referencing your textbook (Ch. 1 and 3), what are some strategies you can reduce personal bias and respect the value that diversity brings to an organization?
How does OB tie into your scenario, and can any of the theories shared in the readings explain some of the behaviors that occurred? Do you envision any ways to improve the scenario?
Prompt 3: As you can imagine, stress and emotion are also heavily involved in organizational behavior. People or events elicit a variety of feelings that cause us to respond in different ways.
Share the details of a specific scenario in which you have experienced some form of stress or extreme negative emotions while working in hospitality or a story that someone may have shared with you (you may use pseudonyms to maintain anonymity). If you do not know of any factual stories, think using empathy to come up with a scenario that you imagine would exist in the hospitality industry. Reference your chapter case studies for some inspiration.
What type of affects (emotions, mood) are influencing those involved in your shared scenario? Do either of the common types of stressors (challenge or hindrance) apply to your scenario? Referencing your textbook (Ch. 1 and 4), what are some strategies you think may help to reduce the likelihood of the scenario you shared from happening again?
How does OB tie into your scenario, and can any of the theories shared in the readings explain some of the behaviors that occurred? Do you envision any ways to improve the scenario.

Type Of Service : Academic paper writing
Type Of Assignment : Essay
Subject : Business
Pages/words : 1/275
Number of sources : 2
Academic Level : Freshman(College 1st year)
Paper Format : MLA
Line Spacing : Double
Language Style : US English

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